Refund policy

עדכון מדיניות המשלוחים
משלוחים והחזרות חינם
בימים אלו אנו משיקים פיילוט מדידה מיוחד
ניתן להזמין מספר זוגות למדידה והחלפה ללא עלות
השירות באזור המרכז בלבד*
לבירורים 054-2404029
בתקופה הקורונה מדיניות המשלוחים וההחזרות גמישה למדי 
We ship door to door free of charge ss20 collection within Israel. Due to current COVID-19 pandemic please allow for extra processing and shipping time.
At this moment we provide complimentary FREE shipping solely via
You will receive your purchase in 2-3 working WEEKS after your
order has been placed. Due to the current CIVID-19 pandemic please allow for extra processing shipping time up to 5-6 working weeks. 
Thank you for your patience and understanding.
Import duties and taxes may apply upon receipt of international
1. Please inform us about your intention to return within 14 days after receipt
of your order by sending an email to
2. We would like to be informed your reason for returning the article,
as it would help us improve our service.
3.As you have received our confirmation to return your article, you can send it
back. Your order will need to arrive back within 14 days of receipt.
4. We recommend returning your parcel using “track and trace”, allowing you
to trace your parcel and preventing possible disputes between sender and
receiver. Costs and risks of returned or exchanged articles are with the
customer. After receiving your returned article we will refund the purchase
price into your bank account within 7 days.
5. When returning items to us, please ensure they are in "as
new" condition, well packaged in their original packaging  and
protected. We cannot guarantee full refund in case of damaged